Privacy Notice

BELMAR RADIOLOGY LIMITED, company number 17047911, operates The 2A Bank and is responsible for personal information processed through the service.

Registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

Contact: hello@the2abank.com.

• Account and contact information.
• Practice, mock, answer, confidence, timing, progress and revision information.
• Bookmarks, notes, feedback and support correspondence.
• Access, purchase, entitlement and refund information. We do not receive full card details.
• Technical, security and attribution information needed to operate, protect and understand use of the service.
• Marketing preferences and communication records.
• Where applicable, programme participation information and result information you choose to provide for an offer or claim. Basic programme membership information may also be supplied by an authorised training organisation.
• Limited information needed for optional AI-assisted features or an external AI service you deliberately connect.

Core account information is required to provide an account, and payment information is required if you make a purchase. Optional features are identified as optional.

Contract — to create and operate accounts, provide question practice, mocks, revision tools, paid or funded access, support and any eligible offer or claim.

Legitimate interests — to secure the service, prevent misuse, improve content and product quality, understand performance, provide proportionate educational reporting and support, and improve the candidate journey.

Legal obligation — where records are required for tax, accounting, consumer, regulatory or legal purposes.

Consent — where we specifically ask for it, including optional marketing or any future non-essential tracking. Where permitted by law, we may also send marketing about our own similar services under the electronic-marketing soft opt-in. You can opt out at any time.

If your access is linked to a training programme, authorised programme staff may receive proportionate participation, progress and performance information for educational administration and support. Private notes and bookmarks are not part of ordinary programme reporting.

AI-assisted tutor-feedback drafting may be initiated by an authorised administrator. It uses data-minimised or pseudonymised performance context and requires human review before publication. Candidate-requested explanations and external AI connections are optional. If you connect an external AI service yourself, information you request may also be processed under that provider's own terms and privacy notice.

We do not use solely automated decision-making that produces legal or similarly significant effects on candidates. The 2A Bank does not itself make formal training-progression or remediation decisions.

• Cloud, authentication, storage and communications service providers.
• Payment providers.
• AI service providers for administrator-authorised tutor-feedback drafting and optional AI features.
• Authorised training organisations where programme access applies.
• An external AI provider you deliberately connect.
• Professional advisers, insurers, regulators, courts or public authorities where necessary.

Some service providers may process information outside the United Kingdom. Where required, appropriate legal safeguards are used. Contact us if you want more information about those safeguards.

We keep personal information only for as long as needed for the purposes above. Ordinary account and learning information is deleted or anonymised within 30 days after account closure, with residual encrypted backups removed through normal rotation within 90 days.

Records needed for legal, accounting, security, fraud-prevention, dispute or claims purposes may be kept longer where reasonably necessary. Properly anonymised statistics may be kept indefinitely.

• Access and correction.
• Erasure and restriction where applicable.
• Objection, including objection to direct marketing at any time.
• Data portability where applicable.
• Withdrawal of consent where consent is the lawful basis.
• Complaint to the Information Commissioner's Office.

To exercise a right, contact hello@the2abank.com.