Contact us

One inbox handles every enquiry. Please include your account email and a short description of the issue.

The 2A Bank support

Account support, question feedback, privacy requests and institutional enquiries.

Email The 2A Bank

Registered company information is available in the Terms of Use and site footer.

What we can help with

  • Account and access support

    Sign-in problems, account approval, password reset.

  • Question-content feedback

    Corrections, references, ambiguous wording.

  • Privacy and data-rights requests

    Access, correction, erasure, portability, objection.

  • AI Assistant connection concerns

    MCP connection, revocation, tool behaviour.

  • Payment and refund requests

    Questions about access plans, payments or refunds.

  • Business and institutional enquiries

    Academy, deanery, NHS organisation contact.

  • Intellectual-property enquiries

    Licensing and permitted use.