Contact us

One inbox handles every enquiry. Please include your account email and a short description of the issue.

The 2A Bank support

Account support, question feedback, privacy requests and institutional enquiries.

Email The 2A Bank

Registered company information is available in the Terms of Use and site footer.

Request a personalised performance report

Each Current Sitting or April 2027 Access purchase includes a maximum of two personalised performance reports, requested by email during active access. Reports are based on your 2A Bank activity, including coverage, recurring weak areas, mock performance and revision priorities.

Email from the address linked to your account and use the subject 2A performance report.

Request a performance report

What we can help with

  • Account and access support

    Sign-in problems, account approval, password reset.

  • Personalised performance reports

    Up to two personalised performance reports per Current Sitting or April 2027 Access purchase.

  • Question-content feedback

    Corrections, references, ambiguous wording.

  • Privacy and data-rights requests

    Access, correction, erasure, portability, objection.

  • AI Assistant connection concerns

    External AI connection, revocation or access issues.

  • Payment and refund requests

    Questions about access plans, payments or refunds.

  • Business and institutional enquiries

    Academy, deanery, NHS organisation contact.

  • Intellectual-property enquiries

    Licensing and permitted use.